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You are entitled to be treated
with courtesy and consideration at all times by your lawyer and
the other lawyers and personnel in your lawyer's office.
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You are entitled to an attorney capable of
handling your legal matter competently and diligently, in
accordance with the highest standards of the profession. If
you are not satisfied with how your matter is being handled,
you have the right to withdraw from the attorney-client
relationship at any time (court approval may be required in
some matters and your attorney may have a claim against you
for the value of services rendered to you up to the point of
discharge).
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You are entitled to your lawyer's independent
professional judgment and undivided loyalty uncompromised by
conflicts of interest.
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You are entitled to be charged a reasonable
fee and to have your lawyer explain at the outset how the fee
will be computed and the matter and frequency of billing. You
are entitled to request and receive a written itemized bill
from your attorney at reasonable intervals. You may refuse to
enter into any fee arrangement that you find unsatisfactory.
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You are entitled to have your questions and
concerns addressed in a prompt manner and to have your
telephone calls returned promptly.
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You are entitled to be kept informed as to the
status of your matter and to request and receive copies of
papers. You are entitled to sufficient information to allow
you to participate meaningfully in the development of your
matter.
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You are entitled to have your legitimate
objectives respected by your attorney, including whether or
not to settle your matter (court approval of a settlement is
required in some matters.)
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You have the right to privacy in your dealings
with your lawyer and to have your secrets and confidences
preserved to the extent permitted by law.
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You are entitled to have your attorney conduct
himself or herself ethically in accordance with the Code of
Professional Responsibility.
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You may not be refused representation on the
basis of race, creed, color, religion, sex, sexual
orientation, age, national origin or disability.
